Your Agreement to Our Company Terms

By accessing our website, you agree to follow every rule listed on this page. These terms apply to every every customer who buys our custom boxes. You must accept all these conditions to use our professional design and packaging services. We reserve the right to block any user who breaks our safety rules or website policies. Your use of this site shows that you understand and agree to these legal terms.

Custom Order Proof Approval Process

Our design team sends digital proofs to your email address for every custom order. You are responsible for checking every detail, like spelling and color, on these files. We only start the actual printing process after we receive your final approval. Variety Packaging is not liable for any errors that were already present on the approved proofs. Any design changes you make after your approval will result in extra service charges. Please review your digital mockups carefully to ensure your boxes look perfect.

Production Timeline and Turnaround Time

Our standard manufacturing time usually takes between 8 and 10 working days. We start counting this production only after you send us your final proof approval. This timeline does not include the extra days needed for shipping and courier delivery. We work hard to meet every single deadline, but some complex orders may take more time. We suggest customers order early to ensure their packaging arrives exactly when they need it.

Free Shipping and Global Delivery Policy

We offer free shipping services to all our clients located within the United States. Customers from many other global regions can also enjoy our free delivery options. We charge a very small shipping fee for orders sent to specific countries outside our free zones. Our team is not responsible for any delays caused by bad weather or local political events. We are not liable for any packages held by customs agents or government clearance authorities. You are responsible for any customs duties or import taxes required by your local laws.

Shipping Address Accuracy and Delivery Issues

Customers must provide an accurate address for their package delivery. The shipment could have been returned or delivered at th wrong place because of the wrong address. You will be liable to pay for all the reshipment costs in this specific situation. We are not responsible for orders that go unclaimed at your local post office or hub. You must pay the shipping fee again to have an unclaimed order sent back to your location. Pleasedouble-checkk your shipping details before you submit your final order.

Payment Terms and Billing Policy

You must pay for your custom order in full before our factory begins the production phase. Our secure system accepts all major credit cards and trusted online payment methods. We do not offer any credit terms or monthly payment plans for custom packaging orders. All prices shown on our website are subject to change without prior notice. You are responsible for paying any local taxes or sales duties required by your government. We ensure that your financial data is always protected during the checkout process.

Returns, Replacement, and Refund Policy

We create unique custom products that cannot be sold to any other customers. For this reason,n we do not offer any refunds once the production process has started. We will replace your boxes for free if they have a clear manufacturing defect or print error. You must report any quality issues to our team within 3 business days of your delivery. Our customrcare tem wil contact you an dhelp you to getthroughtfurther procedure.

User Responsibilities and Content Guidelines

You must not upload any artwork or images that are illegal or offensive that can lead to legal actions. You guarantee that you own the legal rights to every logo and design you send us. We have the right to refuse any order that contains hateful or stolen brand images. You agree to protect our company from any legal claims regarding your custom artwork. We respect intellectual property and expect our customers to do the same at all times.

Limitation of Our Company Liability

Variety Packaging is not liable for any loss of profit or business opportunities you may face. Our total liability is strictly limited to the amount you paid for your specific order. We are not accountabl for any indirect damages caused by shipping delays. Our company does not guarantee that ordering process will remin 100 percent error-free. We provide our services on an as-available basis for all our global customers.

Updates to These Terms and Conditions

We reserve the right to update these terms and conditions to reflect our new company rules. We will post all the latest updates on this page for you to review at any time. Your continued use of our website means you accept all the updated terms and policies. Please check this page regularly to stay informed about how we manage our business. We want to ensure a fair and transparent experience for every person who chooses our packaging.